Explore how CTM’s Voice AI can help your business manage missed and after-hours calls more effectively. This webinar demonstrates how to create and deploy a Backup Agent using the guided setup wizard, build its knowledge base, capture lead information, and apply it across queues, voice menus, Smart Routers, and tracking numbers. You’ll also learn about the latest Voice AI enhancements, including custom voices, response controls, guardrails, call classification, caller context, and additional tools for creating a more natural and reliable caller experience.
