AI in Motion (October 2026) | Live Conversations & AskAI
This AI in Motion webinar demonstrates two ways to learn from customer calls. Live Conversations gives managers a view of active calls, with live transcription, listening, agent feedback, and options to step in when needed. The session also previews planned improvements, including AI sentiment and keyword spotting. The webinar then walks through Ask AI, showing […]
AI in Motion (September 2026) | Backup Agent & VoiceAI
Explore how CTM’s Voice AI can help your business manage missed and after-hours calls more effectively. This webinar demonstrates how to create and deploy a Backup Agent using the guided setup wizard, build its knowledge base, capture lead information, and apply it across queues, voice menus, Smart Routers, and tracking numbers. You’ll also learn about […]
CTM HIPAA Readiness Panel
CTM’s HIPAA Readiness Panel brings the settings that support HIPAA-sensitive workflows into one centralized location. In this video, we walk through the panel and show how to review BAA coverage for agencies and sub-accounts, identify recordings that require encryption, and verify transcription, redaction, and PCI detection settings. You’ll also learn how to review recommended user […]
CTM AI Backup Agent
Explore how CTM’s Voice AI can help your business manage missed and after-hours calls more effectively. This walkthrough demonstrates how to create and deploy a Backup Agent using the guided setup wizard, build its knowledge base, capture lead information, and apply it across queues, voice menus, Smart Routers, and tracking numbers.
AI In Motion Webinar Series | June 2026
Discover how to apply AI tools to your sales and support workflows, automate follow-ups, and unlock real productivity gains.
AI In Motion Webinar Series | May 2026
Discover how to apply AI tools to your sales and support workflows, automate follow-ups, and unlock real productivity gains.
AI In Motion Webinar Series | April 2026
Discover how to apply AI tools to your sales and support workflows, automate follow-ups, and unlock real productivity gains.
AI In Motion Webinar Series | February 2026
Discover how to apply AI tools to your sales and support workflows, automate follow-ups, and unlock real productivity gains.
AI In Motion Webinar Series | May 2025
Discover how to apply AI tools to your sales and support workflows, automate follow-ups, and unlock real productivity gains.