VoiceAI
Set up an AI agent to handle after-hours or overflow calls, schedule appointments, take messages, and reduce the need for extra staffing during slower times. Learn More
Softphone V2
Learn how to make and take calls on your desktop using the internet with this introduction to CTM’s softphone. Learn More
Regulatory Bundles
CTM’s self-service feature to help you understand, gather, and submit the necessary information to purchase and register numbers globally. Learn More
Custom Reports
Craft personalized reports and a dashboard to capture detailed topic reports in a summarized manner. Then schedule, share, and export them for convenient access and collaboration. Learn More
Voicemails
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API Logs
The API Logs are a comprehensive list of API requests related to your CallTrackingMetrics account. This page is useful for monitoring activity and troubleshooting errors. Learn More
Custom Asks
Ask any natural language question and get a concise ChatGPT-powered answer with Custom Asks. Enter those into a custom field for easy reporting. Custom Asks can be set up using a trigger that runs after a call is completed. Learn More
Summaries
Get customizable call and chat summaries with rich conversation insights delivered to you automatically. Learn More
Integrations
The integrations page allows you to link your CallTrackingMetrics account with various different platforms. Learn More