Regulatory Bundles
CTM’s self-service feature to help you understand, gather, and submit the necessary information to purchase and register numbers globally. Learn More
Understand Routing
Learn what routing options are best for your business and advanced tips on using and troubleshooting with smart routing. Learn More
Voicemails
Learn More
Tags
Discover how tags can help you categorize activities like calls, chats, messages, and more based on your goals. Learn More
Smart Router
Route callers directly based on specific pieces of caller information. Learn More
Voicemail Setup
Set up a voicemail box to create customized business voicemails using our Voice Menu function. Learn More
Softphone
The softphone is a software program for making telephone calls over the Internet using a computer rather than dedicated hardware. This video will introduce you to the the different functions available when using. Learn More
Keyword Spotting
Analyzes calls for particular keywords in the transcription of a call so you can take action on leads, sales, and customer queries. Learn More
Voice Menus
Voice menus allows you to route callers based on keypresses or speech recognition. Callers can listen to a greeting explaining the menu options, and then make a selection. Learn More