Creating Users
Learn how to create a new user along with an overview of the different user roles in CallTrackingMetrics. Learn More
Accounts
The accounts page gives you a full overview of all sub-accounts under your agency. Learn More
Transcriptions
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Manage Users
The manage users page gives you the ability to see a list of all users on your account and find other important pieces of information. Learn More
Accuracy Report
The Accuracy Report allows you to ensure that you have the proper number of Tracking Numbers assigned to a specific source. Learn More
Google Ads Direct Connect
The Google Ads Direct Connect Integration helps simplify the process of mapping and sending conversions from your CTM account to your Google Ads account Learn More
Notifications
Notifications are automatic emails or text messages that are triggered by your calls and form completions so you can stay in the loop on performance. Learn More
Smart Router
Route callers directly based on specific pieces of caller information. Learn More
Keyword Spotting
Analyzes calls for particular keywords in the transcription of a call so you can take action on leads, sales, and customer queries. Learn More